Privacy Policy
Data Protection and Privacy Notice
Last updated: August 25, 2025
Introduction
At Ark Fiduciaire, we are committed to protecting your privacy and personal data in accordance with Swiss Federal Data Protection Act (FADP) and applicable EU regulations.
This Privacy Policy explains how we collect, use, and protect your information when you use our services.
Data Controller
Ark Fiduciaire acts as the data controller for personal data collected and processed in connection with our professional services.
Contact details:
Ark Fiduciaire
info@ark-fid.ch
26 Boulevard Georges-Favon, 1204 Geneva
Privacy.DataController.Phone
Data We Collect
Professional Service Data:
- Personal identification information (name, address, date of birth)
- Contact information (email, phone, business address)
- Financial information (bank details, income, expenses, assets)
- Tax and social security numbers
- Employment and business information
- Legal and compliance documentation
Website Data:
- Technical information (IP address, browser type, device information)
- Usage data (pages visited, time spent, referral sources)
- Cookies and similar tracking technologies
- Contact form submissions and communications
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract performance: To provide professional accounting and advisory services
- Legal compliance: To meet Swiss regulatory and reporting requirements
- Legitimate interests: For business operations, fraud prevention, and service improvement
- Consent: For marketing communications and non-essential cookies (where required)
- Vital interests: To protect your or others' vital interests in emergency situations
How We Use Your Data
Service Delivery:
- Providing accounting, tax, payroll, and advisory services
- Preparing financial statements and reports
- Managing compliance obligations
- Communicating about your services and account
Business Operations:
- Client relationship management
- Quality assurance and professional development
- Risk management and fraud prevention
- Legal and regulatory compliance
- Business continuity and disaster recovery
Data Sharing
We may share your personal data with:
- Swiss tax authorities and regulatory bodies (as legally required)
- Banks and financial institutions (for payment processing)
- Professional service providers (auditors, legal counsel, IT support)
- Odoo SA and certified partners (for ERP services)
- Cloud service providers with appropriate safeguards
Privacy.DataSharing.Policy
Data Security
We implement comprehensive security measures including:
- Encryption of data in transit and at rest
- Multi-factor authentication and access controls
- Regular security assessments and updates
- Staff training on data protection
- Secure backup and disaster recovery procedures
Data Retention:
- Professional service records: As required by Swiss law (typically 10 years)
- Financial and tax records: As mandated by regulatory requirements
- Website data: For the duration necessary to fulfill stated purposes
- Marketing data: Until consent is withdrawn or data is no longer needed
Your Rights
Under Swiss data protection law, you have the right to:
- Access Request information about personal data we hold about you
- Rectification Correct inaccurate or incomplete personal data
- Erasure Request deletion of personal data (subject to legal obligations)
- Restriction Limit processing in certain circumstances
- Data Portability Receive your data in a structured, machine-readable format
- Object Object to processing based on legitimate interests
- Withdraw Consent For processing based on consent
To exercise these rights, contact us at info@ark-fid.ch. We will respond within 30 days.
International Data Transfers
We may transfer personal data outside Switzerland to:
- EU/EEA countries with adequate data protection
- Countries with adequacy decisions from Swiss authorities
- Third countries with appropriate safeguards (standard contractual clauses)
All international transfers are conducted with appropriate legal safeguards to ensure your data remains protected to Swiss standards.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Material changes will be communicated through:
- Email notification to registered clients
- Prominent notice on our website
- Direct communication during service interactions
The updated policy will be effective from the date specified in the revised version.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Ark Fiduciaire
info@ark-fid.ch
26 Boulevard Georges-Favon, 1204 Geneva